Privacy Policy

1. Who We Are

EBK Construction LTD is a carpentry, joinery, and interior fit-out company registered in England and Wales. Our registered address is 8 Stanwyck Gardens, Romford, RM3 7JU. You can contact us at info@ebkconstruction.co.uk or by telephone on +44 7975 797959.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us. This includes:

• Contact form submissions — your name, email address, phone number, and the message you send us
• Testimonial submissions — your name, role or company, and the review you submit via our website
• Communications — any emails or messages you send us directly

We do not collect any special category data (such as health information), and we do not collect payment card details through this website.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your enquiry or quote request
• To communicate with you about your project
• To review and, if approved, display your testimonial on our website
• To improve our services and website

Our lawful basis for processing your data is legitimate interests — specifically, responding to enquiries from potential clients — and, where applicable, your consent (for testimonial submissions).

4. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Enquiries — retained for up to 2 years from the date of submission, or until the project is completed and any follow-up communication has concluded
• Testimonials — retained for as long as they remain published on the site, or until you request removal

After this period, your data is securely deleted.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share it with:

• Supabase — our database and hosting provider, used to securely store your enquiries and submissions (data stored within the EU/UK)
• Resend — our email delivery provider, used to send notification emails to our team when you submit an enquiry

Both providers operate under appropriate data processing agreements and comply with UK GDPR requirements.

6. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. Where we use analytics tools (such as Google Analytics), we will obtain your consent via our cookie consent banner before any tracking cookies are set.

You can withdraw your consent at any time by clearing your browser cookies and declining consent on your next visit.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate or incomplete data
• Erase your data (the "right to be forgotten")
• Restrict how we process your data
• Object to our processing of your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@ebkconstruction.co.uk. We will respond within 30 days.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection regulator — at ico.org.uk or by calling 0303 123 1113.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.